How One NP Practice Owner Found a Supportive Collaborative Physician While Launching Her Practice
At a Glance
| Practice | Calloway Primary Care and Wellness |
|---|---|
| Location | Near Charlotte, NC |
| Nurse Practitioners | Cassie, FNP (~8 years’ experience; family medicine, prior ER RN background) |
| CollabDocs Partnership Start | ~90 days at the time of the interview |
| Patients Seen | ~500 scheduled in the first 90 days |
| Reviews | 120 Google reviews, 5.0 average rating |
| Financial Status | Broke even in first quarter |
| Payer Milestone | Newly credentialed with Blue Cross Blue Shield |
Background
When Cassie Calloway, FNP, decided to open Calloway Primary Care and Wellness after nearly eight years in family medicine and prior experience as an ER nurse, she knew she wanted to build a practice centered on lasting patient relationships.
As an experienced nurse practitioner opening her own practice in a market dominated by large health systems, Cassie also needed a collaborating physician relationship that would meet state requirements while respecting her clinical experience and day-to-day autonomy.
The Challenge: Collaborating Without Compromise
At her previous employer, Cassie had a collaborating physician on paper but had never met with that physician. As she prepared to open her own practice, she wanted a different experience: a professional relationship that felt meaningful, supportive, and appropriate for an experienced provider.
Cassie was looking for:
- A collaborating physician relationship that went beyond a compliance checkbox
- Support without unnecessary interference in clinical decision-making or practice operations
- A timely path to opening and payer credentialing
- Clear expectations, responsive communication, and no unexpected fees
- A professional physician match rather than an arrangement based on a previous personal connection
The Solution: A Matched, Supportive Relationship
CollabDocs matched Cassie with a collaborating physician and enrolled her in the 90-Day Concierge Program, which includes proactive check-ins from a dedicated nurse practitioner during the critical first three months of a new collaboration.
The relationship includes:
- Monthly check-ins with her collaborating physician, typically lasting 15 to 20 minutes
- A physician who, in her words, has been “nothing but supportive… nothing but just there for me should I need him,” without intervening in her clinical decisions or workload
- Responsive support from the CollabDocs team
- No surprise fees or scope changes from what was originally presented
“Going into it, I was nervous because I did not know the physician,” Cassie said. “But he has been supportive and available if I need him.”
Early Practice Momentum
During its first 90 days, Calloway Primary Care and Wellness saw strong early momentum while Cassie continued moving through payer credentialing:
- Approximately 500 patients scheduled
- Reached financial break-even in the first quarter, according to Cassie
- Earned 120 Google reviews with a 5.0 average rating
- Became newly credentialed with Blue Cross Blue Shield
Cassie attributed much of the practice’s patient growth to word-of-mouth referrals and organic Facebook and Instagram activity. The early results reinforced her confidence that the practice could grow while maintaining the relationship-based care model she envisioned.
A Collaboration Built for Practice Ownership
For Cassie, the value of the arrangement was not simply meeting a requirement. It was knowing she had a professional, accessible collaborating physician and a responsive support team as she built her practice.
She also expressed confidence that if her current physician relationship changed, CollabDocs could help facilitate a new match, helping minimize disruption to her operations.
“Everything has been streamlined, straightforward, and professional,” Cassie said. “There have been no surprises, and the physician I was paired with has been extremely easy to work with.”
Looking Ahead
Cassie’s experience shows that finding a collaborating physician does not have to mean giving up autonomy or accepting a purely transactional arrangement. With a well-matched collaboration and dependable support, NP practice owners can move forward with greater confidence as they launch and grow their practices.
Source: Customer interview conducted August 21, 2026.
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Important Notice: Collaborating Docs provides administrative and operational facilitation services to support the formation and ongoing management of collaborating physician–APC relationships. Collaborating Docs does not provide legal, medical, or regulatory advice, and nothing in this post should be construed as such. Compliance with applicable state and federal laws — including state-specific collaboration, supervision, and prescriptive authority requirements — is the responsibility of each individual provider and practice. Providers are strongly encouraged to consult qualified legal counsel regarding their specific arrangements and applicable regulatory requirements.